Archive for the ‘Tutorial’ Category

How to install Dropbox on Kindle Fire HD

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    It’s actually not that difficult to install Dropbox on your Kindle Fire HD – here’s how we do it:

    1. First of all, to install Dropbox on your Kindle Fire HD, you need to Make sure that you allow the installation of apps from ‘unknown sources.’ What this actually means is do you want to install apps on your Kindle that are not downloaded from the Amazon Appstore.

      Pull the menu down from the top, select 'more', select 'device', then turn on the 'allow installation of applications from unknown sources' option.

      Pull the menu down from the top, select ‘more’, select ‘device’, then turn on the ‘allow installation of applications from unknown sources’ option.

    2. Next you need to get a copy of the Dropbox installer onto your Kindle Fire HD. Either do a Google search for ‘Dropbox Android’ or go to ‘https://www.dropbox.com/android’ and click the download link.
    3. Once Dropbox has finished downloading onto your Kindle Fire HD, open your downloads folder. To do this, open the Kindle web browser and select the Silk settings by clicking the little ‘three horizontal lines’ icon to the left of the internet tabs at the top.

      Open the Kindle web browser and select the Silk settings by clicking the little 'three horizontal lines' icon to the left of the internet tabs at the top.

      Open the Kindle web browser and select the Silk settings by clicking the little ‘three horizontal lines’ icon to the left of the internet tabs at the top.

    4. Now you should be able to see the Dropbox ‘.apk’ file within your Kindle Fire HD downloads folder. Click on the file and install it. Dropbox will now be available as a native app on your Kindle.

      Now you should be able to see the Dropbox '.apk' file within your Kindle Fire HD downloads folder. Click on the file and install it. Dropbox will now be available as a native app on your Kindle.

      Now you should be able to see the Dropbox ‘.apk’ file within your Kindle Fire HD downloads folder. Click on the file and install it. Dropbox will now be available as a native app on your Kindle.

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      Written by Chris

      January 17th, 2014 at 10:19 am

      How to disaster-proof your photos, music and important documents

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        A very easy way to make sure all your files are backed-up

        A very easy way to make sure all your files are backed-up

        You should always have at least 3 copies of your important files, the mantra says, but it’s not as simple as you’d think!

        If you’ve never had a digital disaster that has meant you’ve lost something important then you’re either very savvy or very lucky as there are a whole host of potential disasters that could mean you lose something important forever.

        The most common potential problem is a ‘dead’ hard drive. The ‘knock of death’ (as it’s known, referring to the clicking noises a dying hard drive makes) might give you a few hours or so notice to get everything backed-up, however, that’s a very risky position to leave yourself in!

        Trying to get information back from a ‘dead’ hard drive is also very expensive and not particularly likely to work either!

        Fires, floods or thefts, etc. are probably less likely but they still mean those important documents are probably gone forever.

        So how do you make sure everything is backed up to the most recent version?

        If you’re mitigating for the worst you’re obviously going to need an offsite copy of everything and an external hard drive seems like the logical solution, doesn’t it? The problem comes when you have to get into a routine of backing up every-day and, besides the time that would take, you still run the risk of the hard drive dying or you still not having the most recent versions of your documents.

        Emailing the documents to yourself is obviously not an option due to the volume of documents and making your computer accessible outside of your office network is a very risky thing to consider!

        The best solution, therefore, is a real-time, off-site, secure backup. This is where Backblaze comes in.

        Backblaze is a little application that sits on your computer and constantly backs up your photos, documents and files in real-time to a secure off-site data centre.

        No need to have any involvement anymore – it just happily sits there checking for new documents, photos and files and then simply transfers them to their secure off-site data centre.

        And if the worst happens, simply log into their site and get your files back.

        The best bit is, however, there is no limit of the amount of storage meaning you’ll never need to worry again!

        I’ve been using automatic off-site backups for years and I can honestly say that Backblaze is the best in terms of price and reliability.

        Backblaze is only £3.25 per month  ($5 USD) complete with unlimited backup and tools to help find your computer in the event of it being stolen.

        Visit this link for more information or to try out Backblaze

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          Written by Chris

          July 4th, 2013 at 10:13 am

          How do I change my Outlook email account to use SSL?

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            SSL is an encryption method for sending emails and will help avoid the emails you send being seen by unintended recipients.

            It stands for Secure Socket Layer and this quick tutorial will show you how to configure Outlook to send using the SSL method.

            The example below uses Outlook 2007, however, this will still apply to similar version of this email client.

            Remember, making changes to your Outlook settings may result in you not being able to collect or send email any more so if you’re not 100% sure what you’re doing, please get help from an expert

            1. Open Outlook

            2. Select ‘Tools’ then ‘Account settings’

            Select 'Tools' then 'Account settings'

            Select ‘Tools’ then ‘Account settings’

            3. Highlight the email account you need to change and press the ‘change’ button

            Highlight the email account you need to change and press the 'change' button

            Highlight the email account you need to change and press the ‘change’ button

            4. Select ‘more settings’

            Select 'more settings'

            Select ‘more settings’

            5. From the ‘Internet email settings’ dialogue box, select the ‘advanced’ tab

            From the 'Internet email settings' dialogue box, select the 'advanced' tab

            From the ‘Internet email settings’ dialogue box, select the ‘advanced’ tab

            6. Tick the box that says ”the server requires an encrypted connection’

             Tick the box that says ''the server requires an encrypted connection'

            Tick the box that says ”the server requires an encrypted connection’

            7. Choose your required type of encryption from the drop-down box

            Choose your required type of encryption from the drop-down box

            Choose your required type of encryption from the drop-down box

            8. Click ‘OK’ then ‘next’ on the ‘Internet email settings’ page, then ‘finish’

            9. If your email account is not able to send emails, follow the steps 1 to 5 again then try changing your incoming port to 995 and your Outgoing port to 587, then step 8. If this doesn’t work you can follow steps 1 to 5 then select ‘restore defaults’, then step 8

            If your email account is not able to send emails, follow the steps 1 to 5 again then try changing your incoming port to 995 and your Outgoing port to 587, then step 8. If this doesn't work you can follow steps 1 to 5 then select 'restore defaults', then step 8

            If your email account is not able to send emails, follow the steps 1 to 5 again then try changing your incoming port to 995 and your Outgoing port to 587, then step 8. If this doesn’t work you can follow steps 1 to 5 then select ‘restore defaults’, then step 8

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              Written by Chris

              March 11th, 2013 at 10:50 am

              Posted in Email,Tutorial

              Tagged with ,

              How to reset your Zen Cart ecommerce admin password manually

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                Disclaimer and warning: manually editing your Zen Cart database runs the risk of corrupting your site and losing everything so only attempt this if you’re confident you know what you’re doing and are happy to take the risk. This tutorial is intended as a quick guide and relates for standard Zen Cart installations only. If you have any concerns or are not experienced with PHP MyAdmin, MD5 hashes or editing a database, please ask an expert to do this for you instead. We can’t be held responsible for anything that might go wrong as a result of attempting to fix this yourself.

                If you’d prefer us to manually reset your Zen cart password, get in touch.

                If you’re using Zen Cart and lose your password, for whatever reason, and the ‘resend password’ option isn’t working, it is possible to manually reset your password directly through the database.

                Here is how you do it:

                1. Log in to your Zen Cart database using PHP MyAdmin
                2. Find the ‘admin’ table
                3. Replace the MD5 hash with the following: 351683ea4e19efe34874b501fdbf9792:9b
                4. Go back to the login page on your Zen Cart site and login again using the password ‘admin’

                Once you’re logged in to your site again you’ll need to reset the password straight away to something more secure. Good luck!

                More information on Zen Cart passwords

                An MD5 hash is an algorithm generally to encrypt a password. This algorithm is one-way meaning you can’t de-encrypt the phrase or word from the hash.

                There are, however, several openly available databases allowing you to look up an MD5 hash to find the corresponding word or phrase so this is why it’s very important to choose a complicated string when you pick your password. All the commonly occurring words and common passwords can be easily found but a password that is long, unique and complex will be almost impossible to discover.

                Long, complex passwords are, however, not very user friendly for us humans so many people still decide to go against the advice and choose something simple for their password so one way to get round this problem is by using a ‘salt’

                A ‘salt’ is a word or phrase that is combined with the required password to create the MD5 hash. When you log into your website, this is how the site checked you’ve entered the right password:

                1. Combines what you’ve entered in the ‘password’ field with the predefined ‘salt’
                2. Creates an MD5 hash from this combination
                3. Compares this hash with the correct password hash stored in the database
                4. Match means the password is correct

                Let us know if you need any help with your Zen Cart passwords

                 

                 

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                  Written by Chris

                  March 8th, 2013 at 12:33 pm

                  Posted in Software,Tutorial

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                  How to take a screen capture and send it by email

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                    This tutorial is about taking a shot of your computer screen and sending it – very useful when asking for technical support by email. This assumes you are using a PC and a local email client such as Outlook.

                    1. Get whatever it is you’d like to get a screen capture of up on your screen
                    2. Press the ‘PRTSC’ button. This is short for ‘Print Screen’ and will take a snapshot of your computer screen before sending it. Note: if you’re sending a screen capture of a website, you can press F11 to go full screen before taking the capture (press F11 again to exit full screen mode)

                      PRTSC - press to take a screen capture

                      PRTSC – press to take a screen capture

                    3. Open your email client and open a new email
                    4. With the cursor in the body of the email at the appropriate place, press and hold ‘CTRL’ then press ‘v’ once. This will paste the screen capture from your clipboard into the email.

                      Insert screen capture into your email

                      Insert screen capture into your email

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                      Written by Chris

                      December 20th, 2012 at 10:28 am

                      How to factory reset your iPhone to erase all data and return to factory settings

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                        Tutorial about how to factory reset your iPhone and erase all data (iPhone factory reset)

                        Tutorial about how to factory reset your iPhone and erase all data (iPhone factory reset)

                        If you’re planning parting company with your iPhone, for whatever reason, you’ll want to erase all the data on it and reset to factory settings. Luckily, the iPhone allows you to this very easily. Read on…

                        Tutorial on factory resetting your iPhone to erase all data and return to its factory settings (otherwise known as a ‘factory reset’ to erase all content and settings)

                        Warning: this will erase everything including photos, apps and accounts and it’s not possible to undo this. If you do choose to reset your iPhone, I would recommend making sure that everything is backup first!!!

                        Here goes…

                        1. from your iPhone’s home-screen Go to ‘settings’
                        2. Click on ‘general’
                        3. At the bottom of the ‘general’ menu click on ‘reset’
                        4. Click on ‘erase all content and settings’
                        5. If you have a ‘passcode’ you will be prompted to enter it now
                        6. Confirm the reset by clicking ‘erase iPhone’

                        This process may take up to 2 hours depending on the iPhone version so it may need to plugged in while you reset it

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                          Written by Chris

                          December 18th, 2012 at 2:26 pm

                          Updating your password in Outlook 2010 tutorial

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                            It is very simple to update your email collection (POP3) password in Outlook 2010 by following the steps below:

                            1. Open Outlook
                            2. Click on the ‘File’ option at the top of the page
                            3. you’ll now have an option for ‘account settings’ – click here

                              Open Outlook 2010, click 'file' option at the top of the screen, then click on 'account settings'

                              Open Outlook 2010, click ‘file’ option at the top of the screen, then click on ‘account settings’

                            4. click on the account you’d like to change then select ‘change’

                              Click on the email account you's like to change then select 'change'

                              Click on the email account you’s like to change then select ‘change’

                            5. from the ‘account settings page, type in your new password in the ‘password’ box

                              From the 'account settings' page, type in your new password into the 'password' box then press 'next'

                              From the ‘account settings’ page, type in your new password into the ‘password’ box then press ‘next’

                            6. click ‘next’
                            7. click ‘finish’
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                              Written by Chris

                              December 4th, 2012 at 12:46 pm

                              Updating your email password and security settings on Outlook 2007

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                                Here is a short tutorial on how to update your email password and change the connection to the SSL security type.

                                Note: this tutorial relates to email collection (POP3 or IMAP) not email sending (SMTP) and email collection connection security only.

                                Updating the email collection security type to SSL

                                Step 1 – open Outlook and select ‘account settings’ from the ‘tools’ menu

                                open Outlook and select 'account settings'

                                open Outlook and select ‘account settings’

                                Step 2 – from the ‘account settings’ dialogue box, highlight the account you’d like to change then press the ‘change’ button

                                from the 'account settings' dialogue box, highlight the account you'd like to change then press the 'change' button

                                from the ‘account settings’ dialogue box, highlight the account you’d like to change then press the ‘change’ button

                                Step 3 – from the ‘change email account’ dialogue box select ‘more settings’

                                from the 'change email account' dialogue box select 'more settings'

                                from the ‘change email account’ dialogue box select ‘more settings’

                                Step 4 – from the ‘internet email settings’ dialogue box choose the ‘advanced’ tab from along the top then make sure the ‘this server requires an encrypted connection (SSL)’ tick box is ticked

                                from the 'internet email settings' dialogue box choose the 'advanced' tab from along the top then make sure the 'this server requires an encrypted connection' tick box is ticked

                                from the ‘internet email settings’ dialogue box choose the ‘advanced’ tab from along the top then make sure the ‘this server requires an encrypted connection’ tick box is ticked

                                Step 5 – click ‘OK’ and then from back at the ‘change email account’ dialogue box press ‘next’ then ‘finish’

                                click OK then from the 'change email account' dialogue box press 'next' then 'finish'

                                click OK then from the ‘change email account’ dialogue box press ‘next’ then ‘finish’

                                Updating your email collection password

                                to update the password used to collect your email:

                                Step 1 – follow the above steps 1, 2 and 3

                                Step 2 – type in your new password into the ‘password’ box on the ‘change email account’ page

                                type in your new password into the 'password' box on the 'change email account' page

                                type in your new password into the ‘password’ box on the ‘change email account’ page

                                Step 3 – press ‘next’ then ‘finish’

                                 

                                 

                                 

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                                  Written by Chris

                                  November 22nd, 2012 at 1:16 pm

                                  Posted in Tutorial

                                  How to use Gmail as your SMTP server using Outlook

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                                    This tutorial will show you how to use your free Gmail SMTP server to send emails from your personal email accounts using Outlook (this example uses Outlook 2007 but still applies in principle to the other versions of Outlook and other local email clients)

                                    This has been prompted by the news that many Virginmedia customers have recently been informed that they will no longer be able to use their Virginmedia SMTP address to send emails other than from their Virginmedia email address. This tutorial will show you how to use your Gmail SMTP address instead


                                    Step 1.

                                    Open Outlook and select ‘tools’ (from the top menu) then select ‘account settings’

                                    Open Outlook and select 'tools' (from the top menu) then select 'account settings'

                                    Open Outlook and select ‘tools’ (from the top menu) then select ‘account settings’

                                    Step 2.

                                    Highlight the account you would like to modify then press ‘change’

                                    Highlight the account you would like to modify then press 'change'

                                    Highlight the account you would like to modify then press ‘change’

                                    Step 3.

                                    From the ‘internet email settings’ page, select ‘more settings’

                                    From the 'internet email settings' page, select 'more settings'

                                    From the ‘internet email settings’ page, select ‘more settings’

                                    Step 4.

                                    Fill in the information in the three boxes on the ‘general’ tab (the name you’d like to call this account can be anything, you can leave organisation blank and the reply-to addrsess is the address you’d like people to reply to)

                                    Fill in the information in the three boxes on the 'general' tab

                                    Fill in the information in the three boxes on the ‘general’ tab

                                    Step 5.

                                    On the outgoing server tab, fill in the following

                                    1. tick the box that says ‘my outgoing server requires authentication’,
                                    2. tick the ‘log on using…’ option
                                    3. in the ‘user name’ box, type in your full Gmail email address
                                    4. in the password box, type in your Gmail password (the same one you’d use to log into your Gmail account)
                                    5. un-tick the ‘require secure password authentication’ and ‘log into mail server before…’ options
                                    On the outgoing server tab, fill in the following

                                    On the outgoing server tab, fill in the following

                                    Step 6.

                                    No need to change anything on the ‘connections’ tab

                                    Fill in the following on the ‘advanced’ tab

                                    1. change ‘incoming server (POP3)’ to 995
                                    2. tick the box ‘the server requires an encrypted connection (SSL)’
                                    3. change ‘outgoing server’ to 587
                                    4. from the drop-down options, change the ‘use the following type of encrypted connection’ to TLS
                                    5. leave ‘server timeouts’ as is
                                    6. un-tick the ‘leave copies of the messages on the server’ (…which will download the actual email to your computer as opposed to just a copy – this helps avoid duplication)
                                    7. tick ‘OK’ to take you back to the ‘internet e-mail settings’ page
                                    Fill in the following on the 'advanced' tab

                                    Fill in the following on the ‘advanced’ tab

                                    Step 7.

                                    Back on the ‘internet e-mail settings’ page, click next to save the changes

                                    Back on the 'internet e-mail settings' page, click next to save the changes

                                    Back on the ‘internet e-mail settings’ page, click next to save the changes

                                     

                                     

                                     

                                     

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                                      Written by Chris

                                      May 1st, 2012 at 10:55 am

                                      How to Add Users to your Google Analytics Account

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                                        If you want someone else to be able to view or use your Analytics account then you should carry out the steps below:

                                        1. Log in to your analytics account at google.com/analytics

                                        2. Go to your account dashboard or the dashboard for the domain you want to share access to

                                        3. Click on “Admin” at the top right of the screen (see below)

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                        4. On the next screen, click on “Users” (see below)

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                        5. On the next screen, click on “+New User” (see below)

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                        6. Insert an email address (or choose from one you have used previously) and assign them as either a user or administrator, then press “Create User” (see below).

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                         

                                        TA DAH!!

                                        The added user can now use view your analytics reports

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                                          Written by Chris

                                          April 26th, 2012 at 2:34 pm