Category Archives: Tutorial

How to Add Users to your Google Analytics Account

If you want someone else to be able to view or use your Analytics account then you should carry out the steps below:

1. Log in to your analytics account at google.com/analytics

2. Go to your account dashboard or the dashboard for the domain you want to share access to

3. Click on “Admin” at the top right of the screen (see below)

4. On the next screen, click on “Users” (see below)

5. On the next screen, click on “+New User” (see below)

6. Insert an email address (or choose from one you have used previously) and assign them as either a user or administrator, then press “Create User” (see below).

TA DAH!!

The added user can now use view your analytics reports

Human Resources Management

Human Resources Management, in a nutshell, is is the management of an organization’s workforce, and human resources and is relevant for all businesses – large or small

At the most fundamental level, attracting and hiring the right people can be the difference between a business that grows and a business that fails. Sales, marketing, front-line staff – getting the right people with the right experience and qualifications in the right places is imperative if you are going to build a successful business on a solid foundation. Obviously, there will be a certain turnover of staff so this process is an ongoing one that needs to be focussed on.

Hiring involves attracting the right people the careful selection and assessment of these candidates to determine the right one for the job and once those people are in place, there will be an ongoing process of assessment and training to maintain the highest standards within the organisation.

Rewarding employees can be a very useful tool to help increase staff moral or boost sales and this is also one of the responsibilities involved in human resources management.

Finally, overseeing and assessing the leadership within an organisation and the company culture is something that the human resources department is tasked with doing to highlight potential issues before they become problems.

As you will see, Human Resources Management is vitally important within any organisation. It is summarised very well by Human Resources Consulting with Iventa on their website: ‘When it comes to employees, it is not just a question of qualifications and experience. What matters most is the individual. ’

Using a Human Resources Management company

Getting the right people into the right positions within an organisation is vitally important in creating a strong and viable business; however, many business owners don’t have the time or the experience to effectively conduct a thorough selection process

Fundamentally, the message needs to get to the right candidates which can be time-consuming and difficult. Once those candidates have been identified there is the selection process including interviews, checking references and employment history. Contractual issues, terms and remuneration are also subjects that may need to be negotiated – certainly for more senior level positions – and all this has the potential to take the company directors away from what they should be focussing on i.e. running the business

This is where a human resources management company may come in very useful. Letting a specialist focus on the activity of finding the right people for the job can be much more cost effective and a more efficient way to hire. A good ongoing relationship with a human resources management company can also be a great way to outsource the other roles within a company relating to managing the workforce.

There are many specialist human resource management companies around Europe, for example, the Iventa locations include sites from Germany to Bulgaria

Short-cut to easily clear formatting from text in a Word document

Clearing formatting from a Word document

Here is a really simple and easy way to clear formatting from text in a Microsoft Word document, for example, when you’ve cut and pasted from a website or another document

Very simply highlight the text, press and hold CTRL then press the ‘space bar’

Highlighting the text can be done easily in one of three ways:

Press CTRL + A to select all
place the cursor just before the text you’d like to highlight, press and hold the left-mouse button and drag the hightlighted area over the text you’d like to highlight
Place the cursor at the start of the text you’d like to highlight, press and hold the ‘SHIFT’ button and use the arrow keys to move the highlighted area to the right place

Please note, if you’d like to select non-adjoining areas of text at the same time, press and hold the ‘CTRL’ key while you’re selecting text

Outlook 2007 – adding SMTP authentication

When using a laptop or mobile device, you’re potentially going to be sending emails over many different internet networks. In order to make sure that only the allowed users are using a particular SMTP to send email, they commonly require a user-name and password to log into the SMTP server every time an email is sent. This is not something you’d normally notice as your computer should do this automatically in the background, however, if that authentication fails, you’ll not be able to send emails

If your outgoing email server on Outlook 2007 requires authentication, use the following steps to add the user-name and password:

Open Outlook
Click the ‘tools’ tab from the top menu then click ‘account settings’
Highlight the account you’d like to edit then select ‘change’
On the internet e-mail settings page click ‘more settings’
On the internet e-mail settings page click ‘more settings’
On the new window, click the ‘outgoing server’ tab
On the new window, click the ‘outgoing server’ tab
Change the following settings:
1. Tick the box ‘my outgoing server requires authentication’
2. Tick the ‘log on using’ button
3. Type in your normal username and password
4. Tick the ‘remember password’ button
Click ‘OK’ which will take you back to the main ‘email settings’ page
Click ‘next’
Click ‘finish’

553 sorry, that address is not in my list of allowed recipients email problem

553 sorry, that address is not in my list of allowed recipients email problem

if you’re regularly getting emails bounced back to you with the error ‘553 sorry, that address is not in my list of allowed recipients’ this might help.

In our experience, the problem is usually down to a BT issue not allowing emails to be delivered.

If you’re using a BT internet connection and Outlook to send your mail, try this (click on the image for larger version):

Fix the 'address not on my list of allowed recipients' problem using Outlook

Most common causes for emails not going through

Are the occasionals emails not going through to the recipient? Here is a list the most common causes:

Are your emails simply ending up int he the recipients spam folder? Sounds obvious but this is the final main cause of emails not going through that make up the ‘big 3’. Check there first – it’s the fastest and one of the most common reasons your email isn’t being received
The ’email address miss-pelt’ accounts for a good proportion of email delivery problems, in my experience. Check you have spelt the bit after the ‘@’ correctly first by copying the domain and pasting it into your browser address bar. If it doesn’t resolve to a website, it’s probably because of that.
- Carefully check the first part of the address is right (usually the recipient name). Some email accounts aren’t set up to catch misspelled email addresses so a simple extra ‘.’ In the name might mean the difference between being received or rejected
- Following on from the previous points; is the domain extension right? Have you sent the email to ‘.co.uk’ when it should have gone to ‘.com’ instead?
One of the other main reasons emails don’t go through is due to either the domain or the sender’s IP being blocked by the recipients spam filter. If you got an ‘undelivererable’ report back when you tried to send your email, read it carefully as there’s normally a link there to ‘unblock’ your IP address
Did you send an attachment? Big attachments will cause many emails to be rejected. Many email addresses won’t accept attachments over 10MB. Try sending without the attachment
Check with your internet connection supplier. Some draconian setups from certain providers, who will remain nameless, put very heavy restrictions on sending email through their lines. On occasion, sending too many email triggers restrictions and in other instances, recipient’s domain names have had to be defined with them in advance
Firewalls and spam filters aren’t always particularly fond of emails that contain links, images and attachments (particularly executable attachments). Even emails that are too short sometimes trigger spam filters. Try writing a plain text email with no attachments to see if this is the cause
If you’re using a mail server, such as Exchange, there is a chance that it is incorrectly configured. This has been the cause of several of our customer’s problems in the past.

If all of the steps above don’t work, try the following

Call the recipient and ask them to email you. Replying to their email means you take human error out of the equation
Email them from a different email account on a different server, e.g. Hotmail, Gmail or Yahoo Mail. This takes any potential SMPT error out of the equation

Still not working? Then it’s probably due to your emails being blocked or bounced by the recipients Spam filter. Contact their IT support and ask them to add your domain to their ‘safe senders’ or ‘white’ list

How to create an outlook email template

How to create an outlook email template

If you use Outlook and often have to write similar emails, Instead of re-writing them every time it might be a better idea to create a template.

This is very simple to do and might save you a lot of time! Here’s how to do it:

Write your email as normal including subject and content
Click the Outlook button and choose ‘save as’

Click the Outlook button

When the save dialogue box appears, save the message on your computer.

Choose 'save as' from the drop down menu

Now, when you want to use your template, just double click the saved email and you can use as many times as you like

How to create an RSS feed from your Facebook Page or Facebook Profile

How to create an RSS feed from your Facebook Page or Facebook Profile

Here is a quick guide to creating an RSS feed (or ATOM feed) from your Facebook Group or Profile

Facebook change this sort of thing regularly, however, at the tome of writing, it is working RSS feed from a Facebook Group

Go to the Facebook Group page and get the group ID. It should be in the URL as a number or query – looking something like this: id=13503181319671 – however, if you can’t see it, try clicking on the profile image to get the ID in the URL.
For an RSS, put the ID it at the end of this URL after the ‘=’: https://www.facebook.com/feeds/page.php?format=rss20&id=
For an ATOM feed, put the ID at the end of this URL after the ‘=’: https://www.facebook.com/feeds/page.php?format=atom10&id=

You should now be able to receive the status update via an RSS or ATOM feed

To get an RSS feed of the notifications from your Facebook Profile:

Log into Facebook

Go to https://www.facebook.com/notifications.php
Click the RSS feed button at the top which will give you a URL looking something like this: https://www.facebook.com/feeds/notifications.php?id=<your profile ID here>&viewer=623861399&key=69891f07ce&format=rss20

Instructions about how to back up and export webmail emails from Horde

Instructions about how to back up and export webmail emails from Horde

If you’re using Horde to manage your webmail emails and want to back them up, you may have realised that it seems to be not as easy to do as you’d hope without going through and forwarding email groups individually

Fortunately, it is actually pretty simple if you know how to do it and here’s how:

Click on ‘mail’ on the left menu
Click on ‘folders’ from the top menu
Tick the boxes of the folders you’d like to export
From the drop-down box ‘actions’ select ‘download’

This will download your emails in an ‘MBOX’ container file format

Alternatively, if you want to forward your messages in groups; view the emails you’d like to forward, tick the box next to them and then click on ‘forward’ which should be just above the top email

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