Blog Archives

How to take a screen capture and send it by email

This tutorial is about taking a shot of your computer screen and sending it – very useful when asking for technical support by email. This assumes you are using a PC and a local email client such as Outlook. Get whatever it is you’d like to get a screen capture of up on your screen […]

How to factory reset your iPhone to erase all data and return to factory settings

If you’re planning parting company with your iPhone, for whatever reason, you’ll want to erase all the data on it and reset to factory settings. Luckily, the iPhone allows you to this very easily. Read on… Tutorial on factory resetting your iPhone to erase all data and return to its factory settings (otherwise known as […]

Updating your password in Outlook 2010 tutorial

It is very simple to update your email collection (POP3) password in Outlook 2010 by following the steps below: Open Outlook Click on the ‘File’ option at the top of the page you’ll now have an option for ‘account settings’ – click here click on the account you’d like to change then select ‘change’ from […]

Short-cut to easily clear formatting from text in a Word document

Here is a really simple and easy way to clear formatting from text in a Microsoft Word document, for example, when you’ve cut and pasted from a website or another document Very simply highlight the text, press and hold CTRL then press the ‘space bar’ Highlighting the text can be done easily in one of […]

Outlook 2007 – adding SMTP authentication

When using a laptop or mobile device, you’re potentially going to be sending emails over many different internet networks. In order to make sure that only the allowed users are using a particular SMTP to send email, they commonly require a user-name and password to log into the SMTP server every time an email is […]

553 sorry, that address is not in my list of allowed recipients email problem

553 sorry, that address is not in my list of allowed recipients email problem if you’re regularly getting emails bounced back to you with the error ‘553 sorry, that address is not in my list of allowed recipients’ this might help. In our experience, the problem is usually down to a BT issue not allowing emails […]

How to create an outlook email template

How to create an outlook email template If you use Outlook and often have to write similar emails, Instead of re-writing them every time it might be a better idea to create a template. This is very simple to do and might save you a lot of time! Here’s how to do it: Write your […]

How to turn off Microsoft Security Essentials and Firewall

If you’re using Microsoft Security Essentials as your Anti-malware software or the Microsoft Firewall, you may need disable them once in a while to, for example, diagnose application internet access issues or for a new software installation. This is actually very simple to do: